FAQ

Write us and email on support@ikatique.com, send us items back and we will refund you money in 1-2 days. Our return policy is 30 days.

Full information can be found here: https://ikatique.com/policies/refund-policy

Shipping is free worldwide.

Yes, we ship worldwide. 

Oh, no! Please reach out to us at support@ikatique.com with your order number. We will take it from there!

Write us on support@ikatique.com and we will sort it out for you.

We’re happy to accept all major credit cards - Visa, MasterCard, Maestro, American Express, Discover, and Diners Club. You can also pay using PayPal.

If you did not receive an Order Confirmation email and you are certain that you entered a valid email address during checkout, you may want to check your SPAM mailbox first. If you did not reach an Order Confirmation/Status page after checkout, there is a high likelihood that your order was not processed. Before you place a new order, contact us to confirm whether or not the first order went through. 

Currently, we don't have a dedicated store; however, we do host occasional pop-up events, which we announce on our Instagram in advance.

Thanks so much for considering our brand! Write us an email about you and the kind of collaboration you’re seeking, and we’ll get back to you if it’s a good fit! Our email is support@ikatique.com